About Us
For over 40 years, Citizens Business Bank, has thoughtfully emphasized and represented what is great and essential about community banking: a focused approach on the customer, and the many ways the bank can help them achieve more for their business, their employees, and the customers and communities they serve.
Learn more by reading our 2017 Annual Report.
Today, Citizens Business Bank, with 167 consecutive quarters of profitability*, is a financial services company with a bank at its core. Our roots in community banking lend us a unique capability to provide large bank products and solutions with the hands-on touch and personal attention of a local community bank. We provide banking solutions across multiple industries and service sectors including industrial & manufacturing, medical, property management, title & escrow, nonprofit, agriculture, and government.
Each year our associates donate thousands of hours of community service to help honor our community commitment. Their time and talent is supported by our corporate contributions to over 300 nonprofit organizations. We believe it is important and essential to contribute to the communities where our associates live and work to help improve the lives of our friends and neighbors.
Through our Five Core Values of financial strength, superior people, customer focus, cost-effective operation, and having fun, we are able to create enduring value for our communities, our customers, our associates, and our shareholders.
*As of 12/31/2018. CVB Financial Corp. is the holding company for Citizens Business Bank.
Strength In Numbers
- #1 Best Bank in California
-Forbes, 20191 - Top 5 Bank in U.S.
–Bank Director, 20172 - 167 Consecutive Quarters of Profitability3
- Five-Star Superior Rating
-BauerFinancial, 2018 - Super Premier Performing Bank
-Findley Reports, 2017 - Strong Rating, BBB
-Fitch Ratings, 2018
1Forbes’ Best Banks in America, 2019 2Among Banks with $5 Billion to $50 Billion in Total Assets. CVB Financial Corp. is the holding company for Citizens Business Bank. 3As of 12/31/2018.
Our Story
It started in August of 1974, with a visionary dairy farmer, George A. Borba Sr., and a group of local business leaders, family members, and friends who cared deeply about their community and had a clear vision of how they wanted to impact the community: helping business owners discover, build upon, and enhance the value of their companies.
Today, this vision remains unchanged. We put our customers first. We help our customers grow and prosper. We strive to build longstanding relationships. Along the way, and after many years of success and progress, we changed our name from Chino Valley Bank to Citizens Business Bank and have become one of the 10 largest bank holding companies headquartered in California with assets over $11 billion. The Bank is consistently recognized as one of the top performing banks in the nation. A wide array of banking, lending and investing services are offered at over 60 Business Financial Centers and 3 trust office locations serving the Inland Empire, Los Angeles County, Orange County, San Diego County, Ventura County, Santa Barbara County, and the Central Valley area of California.
Our Vision
Citizens Business Bank will strive to become the premier financial services company operating throughout the state of California, serving the comprehensive financial needs of successful small to medium-sized businesses and their owners.
Our Mission
The mission of Citizens Business Bank is to achieve superior performance and rank in the top ten percent of all financial institutions in the nation in return on equity and return on assets. This will be achieved by delivering the finest in financial products and services through relationship banking commitments with businesses and professionals in the Inland Empire, Los Angeles County, Orange County, San Diego County, Ventura County, Santa Barbara County, and the Central Valley area of California. It will be supported by an unqualified commitment to our five core values of financial strength, superior people, customer focus, cost-effective operation, and having fun.
Leadership Team
At Citizens Business Bank, we define leadership as the ability to foster the knowledge and experience necessary to guide us through various economic cycles, and create an inspired vision for the long-term success of the Bank, our customers, our associates, and our local communities.
Board of Directors
Our Board of Directors comprises experienced, knowledgeable, and committed leaders whose passion and support of CVB Financial Corp. and Citizens Business Bank is unparalleled.
Career Opportunities
Be moved to achieve and explore the many opportunities that await you at Citizens Business Bank, from a collaborative, team-focused environment and exciting culture to 401(k), profit sharing, and competitive salary.
Read MoreOur Five Core Values
The core values of Citizens Business Bank provide a continuing commitment and direction for our business activities. They are fundamental to our superior performance.
Financial Strength
Superior People
Customer Focus
Cost-Effective Operation
Having Fun