About Us
For over 45 years, Citizens Business Bank has thoughtfully emphasized and represented what is great and essential about community banking: a focused approach on the customer, and the many ways the bank can help them achieve more for their business, their employees, and the customers and communities they serve.
Learn more by reading our 2018 Annual Report.
Today, Citizens Business Bank, with 170 consecutive quarters of profitability*, is a financial services company with a bank at its core. Our roots in community banking lend us a unique capability to provide large bank products and solutions with the hands-on touch and personal attention of a local community bank. We provide banking solutions across multiple industries and service sectors including industrial & manufacturing, medical, property management, title & escrow, nonprofit, agriculture, and government.
Each year our associates donate thousands of hours of community service to help honor our community commitment. Their time and talent is supported by our corporate contributions to over 300 nonprofit organizations. We believe it is important and essential to contribute to the communities where our associates live and work to help improve the lives of our friends and neighbors.
Through our Five Core Values of financial strength, superior people, customer focus, cost-effective operation, and having fun, we are able to create enduring value for our communities, our customers, our associates, and our shareholders.
*As of 09/30/2019. CVB Financial Corp. is the holding company for Citizens Business Bank.
Strength In Numbers
- #1 Best Bank in California
-Forbes, 20191 - Best Performing Banks in the Nation
–S&P Global, 2018 - 170 Consecutive Quarters of Profitability2
- Five-Star Superior Rating
-BauerFinancial, 2019 - Super Premier Performing Bank
-Findley Reports, 2019 - Strong Rating, BBB
-Fitch Ratings, 2018 - Top 5 Bank in U.S.
-Bank Director, 20173
1Forbes’ Best Banks in America, 2019. Ranked #4 in the Nation. #1 is derived from California State filter of all rankings nationwide provided by forbes.com. 2As of 09/30/2019. 3Among Banks with $5 Billion to $50 Billion in Total Assets. CVB Financial Corp. is the holding company for Citizens Business Bank.
Our Story
Since 1974, Citizens Business Bank has been creating banking relationships by focusing on our customer and helping them achieve more for their business, their employees, and the communities they serve. Our founder, George A. Borba Sr., was an enterprising dairy farmer and small business owner from Southern California. George saw a need to support other business owners in his community by helping them preserve and enhance the value of their companies. He shared his vision with a group of local business leaders who cared deeply about their community, and together they set out to design a new banking experience.
Chino Valley Bank was established in August of 1974. More than 40 years later, Citizens Business Bank has grown to more than $11 billion in assets with 3 trust offices and over 50 banking locations throughout California. We changed our name to Citizens Business Bank along the way, but we still hold true to our original vision.
We are proud to be in the position to assist entrepreneurs with opportunities to foster and grow their businesses. Our customers’ success is our success. We are able to build long-standing relationships with each customer by treating them the same way we would want to be treated. In fact, many of our customers have banked with us for decades. Our unwavering commitment to personal service is the reason we are consistently recognized as one of the top-performing banks in the nation.
Our Vision
Citizens Business Bank will strive to become the premier financial services company operating throughout the state of California, serving the comprehensive financial needs of successful small to medium-sized businesses and their owners.
Our Mission
The mission of Citizens Business Bank is to achieve superior performance and rank in the top ten percent of all financial institutions in the nation in return on equity and return on assets. This will be achieved by delivering the finest in financial products and services through relationship banking commitments with businesses and professionals in the Inland Empire, Los Angeles County, Orange County, San Diego County, Ventura County, Santa Barbara County, and the Central Valley area of California. It will be supported by an unqualified commitment to our five core values of financial strength, superior people, customer focus, cost-effective operation, and having fun.
Leadership Team
At Citizens Business Bank, we define leadership as the ability to foster the knowledge and experience necessary to guide us through various economic cycles, and create an inspired vision for the long-term success of the Bank, our customers, our associates, and our local communities.
Board of Directors
Our Board of Directors comprises experienced, knowledgeable, and committed leaders whose passion and support of CVB Financial Corp. and Citizens Business Bank is unparalleled.
Career Opportunities
Be moved to achieve and explore the many opportunities that await you at Citizens Business Bank, from a collaborative, team-focused environment and exciting culture to 401(k), profit sharing, and competitive salary.
Read MoreOur Five Core Values
The core values of Citizens Business Bank provide a continuing commitment and direction for our business activities. They are fundamental to our superior performance.
Financial Strength
Superior People
Customer Focus
Cost-Effective Operation
Having Fun