Merchant Solutions

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Integrated Payments

Integrate transaction processing into your software with a full stack of APIs and SDKs.

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Accept payments on the go with a mobile app.

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Your customers can pay you with a tap of their smartphones or contactless card on the terminal.

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Virtual Terminal

Navigate a browser-based payment platform for accepting phone or mail-in orders.

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Credit card and ACH payments online with secure and convenient payment processing tools for your website.

Your business and your customers can have more options

Specializing in Complex Merchant Processing

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Citizens Business Bank’s Merchant Solutions enable you to offer more payment options to your customers, allowing for a more convenient, streamlined, and credible payment processing environment. From contactless point-of-sale (POS) systems to eCommerce solutions that can enhance your online presence, Citizens Business Bank has the payment solutions you need to grow your business.

With Merchant Services, which includes debit card processing, credit card processing, and customized gift cards, your business can:

  • Increase sales and cash flow
  • Reduce the potential of accepting bad checks
  • Reach more customers with advanced payment options
  • Increase visibility of your brand
  • Enhance customer convenience
merchant login icon  Merchant Gateway Logins

Already have a Merchant Services account with Citizens Business Bank?

Compass Portal

PCI Compliance

Connect Gateway


Citizens Business Bank Solutions

Citizens Business Bank’s Dual Pricing Program enables your business to cut down on card processing fees, while giving your customers the choice of payment options that make the most sense for them.

Payment Gateway

Power of payments everywhere

Connect offers the most intuitive and versatile payment gateway on the market to ensure you’re reaching your clients in all environments.

With the processes mobile application, you can quickly take payments on a personal Android or iOS phone or tablet. Simple and easy to use, you can run a transaction, add tips, or even issue a refund. Use as an independent solution or fully integrated into Connect’s Customer Vault, so you can initiate a transaction using previously saved credit card details.

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Electronic Invoicing

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Recurring Billing

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Customer Vault

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Collect Checkout

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Multi-MID Capabilities

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Electronic Check

fraud prevention

Fraud Prevention

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Enhanced Data

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QuickBooks Plug-In

or call us at 888.700.8767

Field Service Management Software

Run Your Service Business From Anywhere

RazorSync is a powerful yet easy-to-use software and mobile app that streamlines field service management.

This award-wining software allows you to manage customers and field workers, schedule and dispatch workers, invoice, take payments, and much more – all from a smartphone, tablet, laptop or desktop computer.


QuickBooks Integration


Self-Service Portal


Job Site Invoicing

or call us at 888.700.8767

One-Stop Payment Monitoring Solution

Compass is your new portal to view batches and deposits, search transactions, access statements, and adjust notifications for your merchant account(s).

Real-Time Reporting


Statement History

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Insightful Dashboards

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Text/Email Alerts

or call us at 888.700.8767

Point-of-Sale Systems

The next generation point-of-sale system that simplifies your business.

Clover provides payment and device options, the ability to track inventory, manage employees, and is built to evolve with your business.

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or call us at 888.700.8767