Merchant Solutions

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Integrated Payments

Integrate transaction processing into your software with a full stack of APIs and SDKs.

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Accept payments on the go with a mobile app.

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Your customers can pay you with a tap of their smartphones or contactless card on the terminal.

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Virtual Terminal

Navigate a browser-based payment platform for accepting phone or mail-in orders.

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Credit card and ACH payments online with secure and convenient payment processing tools for your website.

Your business and your customers can have more options

Specializing in Complex Merchant Processing

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Citizens Business Bank’s Merchant Solutions enable you to offer more payment options to your customers, allowing for a more convenient, streamlined, and credible payment processing environment. From contactless point-of-sale (POS) systems to ecommerce solutions that can enhance your online presence, Citizens Business Bank has the payment solutions you need to grow your business.

With Merchant Services, which includes debit card processing, credit card processing, and customized gift cards, your business can:

  • Increase sales and cash flow
  • Reduce the potential of accepting bad checks
  • Reach more customers with advanced payment options
  • Increase visibility of your brand
  • Enhance customer convenience

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Already have a Merchant Services account with Citizens Business Bank?

Compass Portal

Compass Portal Login


PCI Compliance

PCI Compliance Login


Connect Gateway

Connect Gateway Login


Citizens Business Bank Solutions


Payment Gateway

Power of payments everywhere

Connect offers the most intuitive and versatile payment gateway on the market to ensure you’re reaching your clients in all environments.

With the processes mobile application, you can quickly take payments on a personal Android or iOS phone or tablet. Simple and easy to use, you can run a transaction, add tips, or even issue a refund. Use as an independent solution or fully integrated into Connect’s Customer Vault, so you can initiate a transaction using previously saved credit card details.

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Electronic Invoicing

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Recurring Billing

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Customer Vault

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Collect Checkout

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Multi-MID Capabilities

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Electronic Check

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Fraud Prevention

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Enhanced Data

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QuickBooks Plug-In

Contact us today to open your Connect Payment Gateway

or call us at 888.228.2265


Field Service Management Software

Run Your Service Business From Anywhere

RazorSync is a powerful yet easy-to-use software and mobile app that streamlines field service management.

This award-wining software allows you to manage customers and field workers, schedule and dispatch workers, invoice, take payments, and much more – all from a smartphone, tablet, laptop or desktop computer.

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QuickBooks Integration

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Self-Service Portal

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Job Site Invoicing

Contact us today to get started with RazorSync

or call us at 888.228.2265


One-Stop Payment Monitoring Solution

Keep track of your operations on a daily basis.

Compass is your all-in-one customer relationship management tool. This one-stop online portal for monitoring your business’s payment activities can give you valuable insights into your sales, revenue, deposits, transactions, and more. The Compass system includes resources to handle merchant reporting, e-signature boarding, service ticketing, partner residuals, and other merchant-related activity.

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Real-Time Reporting

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Statement History

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Insightful Dashboards

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Text/Email Alerts

Contact us today to make Compass your payment monitoring solution

or call us at 888.228.2265


Point-of-Sale Systems

The next generation point-of-sale system that simplifies your business.

Clover provides payment and device options, the ability to track inventory, manage employees, and is built to evolve with your business.

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Contact us today to get started with Clover

or call us at 888.228.2265