Welcome to Citizens Business Bank

Conversion Header

On Friday, April 17, 2026, Citizens Business Bank, N.A. successfully completed the merger with Heritage Bank of Commerce. As a result of the combination of Heritage Bank of Commerce and Citizens Business Bank, you now have access to a broader and more dynamic range of financial products and services as well as the convenience of 78 Business Financial Centers located throughout California. A Welcome Guide was recently mailed to you, which is also available below for your reference.

Personal Banking Welcome Guide

HBC Business Welcome Guide

Business Banking Welcome Guide


Conversion of Banking Products and Services

The conversion of Heritage Bank of Commerce products and services to Citizens Business Bank products and services will take place over the holiday weekend beginning at 6:00 PM (Pacific Time) on Thursday, June 18, 2026. Your new services will be available by 7:00 AM on Monday, June 22, 2026. To ensure a smooth transition, this Conversion Center provides a number of important resources.

Online Banking Services

Please select an option below to view detailed information about the conversion
of your Personal Online Banking or Business Online Banking services.