Personal Online Banking
Get to Know Your New Personal Online Banking Services
Online Banking Resources
The Personal Online Banking Conversion Guide provides an overview of what to expect before, during, and after conversion of your Online Banking services.
The Guide includes key dates, contact information, service deadlines, first-time login tips, and additional information to support your online banking migration.
Frequently Asked Questions (FAQ) Personal
Quick Reference Guides
Important Conversion Dates
Note: All times are Pacific Daylight Time (PDT)
Wednesday, June 17, 2026 | 11:00 PM | Bill Payment Service
Bill Payment service becomes unavailable.
Wednesday, June 17, 2026 | 11:00 PM | Zelle® Service
Zelle® service becomes unavailable.
Thursday, June 18, 2026 | 1:00 PM | Mobile Deposit Service
Mobile Deposit Service becomes unavailable.
Thursday, June 18, 2026 | 6:00 PM | Last Business Day Before Conversion
Online Banking services become unavailable, including Online Banking, Mobile Banking, and Zelle®.
Friday, June 19, 2026 thru Sunday, June 21, 2026 | Conversion Weekend
Conversion of Online Banking services takes place.
Monday, June 22, 2026 | 7:00 AM | Online Banking Services Available
All Online Banking services become available.
Online Banking Services Assistance
Note: All times are Pacific Daylight Time (PDT)
Through Thursday, June 18, 2026
Contact your Business Financial Center or call 800.796.4777, Monday through Friday, 8:00 AM to 5:00 PM.
Beginning Monday, June 22, 2026
Contact our Conversion Support Line at 800.796.4777, Option 3, Monday through Friday, 8:00 AM to 6:00 PM.
Training Videos
First Time Login Process
Home Page
Account Details & History
Activity Center
Funds Transfer
Online Alerts
Secure Messages